TalkZeno is free to download and use on the Basic plan. The optional Pro and Premium plans are monthly subscriptions bought through Google Play. This page explains how to cancel and how refunds work. It forms part of our Terms & Conditions.
How billing works
- You are billed by Google Play, not by TalkZeno. We never see or store your card or bank details.
- The price is shown in your local currency in Google Play before you confirm. Your bank or Google Play may add taxes or currency-conversion charges, which we do not control.
- Subscriptions renew automatically every month until cancelled.
How to cancel
- Open the Google Play Store app on your phone.
- Tap your profile picture → Payments & subscriptions → Subscriptions.
- Choose TalkZeno and tap Cancel subscription.
Cancel at least a day before the renewal date so you are not charged for the next month. After you cancel, you keep your Pro or Premium benefits until the end of the period you already paid for, and then your account returns to the free Basic plan.
Uninstalling the app or deleting your TalkZeno account does not cancel your subscription — you must cancel it in Google Play as above.
Refunds
- Google Play refunds. Google Play handles refunds for purchases made through it. In many cases you can ask Google for a refund yourself within a short period after buying (usually 48 hours for subscriptions) at Google Play’s refund help page. Its decision follows Google Play’s own refund policy.
- Requests to us. If a refund is not available from Google, or you were charged in error, email support@techmasti.com with your registered email address, the date of the charge and your Google Play order number. We review each request fairly, for example when you were charged twice, charged after cancelling in good time, or a fault on our side kept you from using a plan you paid for. We aim to reply within 7 business days. Where we approve a refund it is issued through Google Play to your original payment method.
- Not refundable: the unused part of a month after you cancel, credits already used or earned by watching ads, and accounts closed for breaking our rules.
Changes to plans or prices
If we change the price of an active subscription, Google Play will notify you and, where required, ask for your consent before you are charged the new price. If you do not agree, you can cancel before the change applies.
Contact
Billing or refund questions: support@techmasti.com (please put “Billing” in the subject).